Rating of the best tour operators in Novosibirsk in 2022

You can organize a family vacation at sea, with friends in the mountains, an excursion in any city in Europe, study abroad in any season. To resolve the issue, you should contact a reliable tour operator. A professional team will select a tour at the request of the client, help with obtaining insurance and documents, and deliver comfortably to the place of stay. How to choose a competent organization in Novosibirsk, with high-quality provision of travel services, we will understand in detail and compile the TOP-5 of the best travel operators.

Tourist educational program

Travel agency and tour operator are different concepts, the difference lies in the powers and responsibilities.

The tour operator organizes and implements a fully prepared tour: he books hotels, orders plane tickets, arranges insurance, finds escorts during excursions, etc. The tour acts as a product with a cost that the operator himself assigns. A valid license is required to carry out such services. Insurance, accommodation and flights are the main components of a tourist product for obtaining it.

A travel agency is an intermediary organization that offers the services of operators to tourists and sells ready-made tours. The work of the travel agency is carried out after obtaining permission to sell services. Firms and agencies promote other people's products without creating their own, they receive a percentage for the sale of the tour. The travel agency can work simultaneously with several tour operators, offering tourists a wide range of tours.

Criteria for choosing a tour operator

First, you should study the organization, read reviews, note when the license was issued: the earlier the term, the more stable the company. When contacting a reputable institution, several phone numbers, including landlines, may be indicated. For the convenience of customers, large companies organize the work of several branches in different parts of the city. The tour operator offers low trip prices when it works directly without intermediaries.

When contacting the company, it is important to clarify questions related to a future trip. These include: the itinerary of the trip, the cost of the voucher, price changes depending on the season, the date of the planned departure - arrival. Different operators may offer tours to the same place, similar programs with different prices. Too high or low price should alert.

The telephone operator must be competent and competent.To obtain the most useful information, courtesy, courtesy and brevity are encouraged. Negotiations must be completed by the client.

After a telephone conversation, you should visit the office of the tour operator. An important external sign is the level of service. A reliable company is always full of clients. Comfortable conditions should be accompanied by a minimum waiting time. Uncomfortable conditions indicate the negligence of staff, which is observed in the design of the tour. Agency employees must be polite, competent, attentive and not indifferent to clients. Employees' desks must be kept in order, neatly folded stacks of papers indicate the possibility of quickly finding the right tour. This factor will reassure the client that his papers will not get lost in the chaos.

The room should have a strictly thought-out design, modern office equipment. It is recommended that licenses, diplomas, certificates and other documents confirming the quality of work and professional competence hang on the wall in the office, a kind of “honor board”. The more solid it is, the better. Advertising and chic environments can affect the cost of tours.

If the employees started talking about the return of money, it is better to immediately refuse the services of this agency.

When considering the terms of the tour, the operator must offer for review a draft contract, brochures, the official tour program, clarify the procedure for obtaining a visa, talk about penalties, living conditions, distance from the center, availability of a beach, pool, etc., stipulate the conditions of medical insurance and its payment (it can be paid separately).

After all issues are resolved, including discounts, return conditions, the client can pay for the tour.It is not recommended to pay the amount in the last minutes: there may be overlaps with paperwork, booking tickets and places at the hotel. For quick communication, you must leave your mobile number with the operator.

Rating of tour operators in Novosibirsk in 2022

TOP-5 is based on posted information, customer reviews.

"Kaleidoscope"

Address: m. Garin-Mikhailovsky Square, st. Chelyuskintsev, 14/2, floor 4, office 416
Phones: ☎+7 (383) 349-90-24, ☎+7 (913) 450-50-88, hotline ☎8 (800) 100-93-51
Website: https://kpkt.ru/
Opening hours: Mon-Fri: 09.00 - 20.00 Sat: 11.00 - 17.00 Sun: day off
Number in the unified register of tour operators: РТО 019303

The tour operator with a developed network of its own regional offices, specializes in tours around the country, develops domestic tourism in Russia. The company has been operating since March 2006. The organization offers more than 5,000 tours in Russia by rail and bus trips. A convenient booking system allows you to serve customers with VIP packages and conduct inexpensive individual excursions.

For managers, a bonus program is offered, for travel agencies - a high commission. The product of the Kaleidoscope operator is sold by 1.5 thousand agencies. The organization's addresses are located in six large cities of Russia, including Novosibirsk.

The company issues visas, insurance, offers last-minute tours, works with private traders, provides transport services for the delivery of tourists or goods to a specified place (transfer). Tours are offered in Russia (more than 5 thousand), CIS countries, the Baltic states, Turkey, the Middle East, Southeast Asia, all parts of Africa.Tourists are offered to travel to the USA, Canada, the Caribbean, Central and South America, Europe and Scandinavia, Oceania, Australia, Japan.

One day of the tour costs about 1700 - 8600 rubles, a vacation in the Crimea will cost 14850 rubles, along the Golden Ring - 18900 rubles. Payment for services is carried out by cards and cash.

• network company operating in several cities;
• sale of own product in regional offices;
• sale of 5000 tours in Russia;
• the product is sold by 1,500 travel agencies across the country;
• convenient booking system;
• managers are offered a bonus program;
• high percentage of commission;
• work in 24/7/365 mode;
• a high level of service in the areas offered by the operator;
• Individual approach to each client;
• Excellent value for money and quality;
• assistance in choosing a tour, regardless of time intervals;
• a separate manager works with a large project;
• a large selection of tours for schoolchildren;
• great for day trips.

• the bulk of the tours only in Russia.

"Globe Tour"

Address: m. Gagarinskaya, st. Sovetskaya, 64, floor 4, office 403
Phones: ☎+7 (383) 334-05-86, ☎+7 (383) 334-05-87, ☎+7 (383) 200-05-00
Page: https://globus-tour.ru/
Opening hours: Mon-Fri: 10.00 – 20.00 Sat: 11.00 – 18.00 Sun: closed
Number in the unified register of tour operators: РТО 001058

The company has been operating since 1996 and has 40 employees. Twice a year, certification of professional activity is carried out, the results are confirmed by certificates of advanced training. The office in Novosibirsk is located in the south-west of the city.The organization's product is sold in 2,500 agent offices in major Russian cities. Twice a year, the company travels to training seminars for agents, after which certificates and diplomas are awarded to the best specialists.

Among the offered tours, exotic, ski, wedding, health, cruises, weekend tours, for business and shopping, educational, entertainment, corporate are common. Clients are offered to visit European countries, near and far abroad, countries of the Caribbean, Asia, Malaysia, the American continents. You can even go to Antarctica. The company's travel services include: insurance, corporate services, ordering tickets to cinemas, theaters, ordering a car for rent; organization of excursions and transport to the place of stay, booking hotels, air tickets, obtaining visas; all types of transfer. Children can relax for 3 weeks in the Crimea for 38 - 62 thousand rubles.

Thanks to modern technologies, the company has introduced its own on-line search system. Booking of hotels, tours is carried out in real time. There is an on-line consultant who will answer all the client's questions at any time of the day. A hot tour can be ordered on the website by leaving a request. When contacting the company for the first time, a newcomer receives a discount on the Sale Day promotion, a cash certificate or a gift.

There are parking spaces for clients next to the office building. The office has free Wi-Fi and a children's room with children's animation. The child will be engaged while the parents choose a tour. You can pay by cards and cash.

• more than 20 years experience;
• reliable tour operator;
• work in different directions;
• offers tours to anywhere in the world;
• trips for recreation, education, business and shopping;
• several phones are working;
• high speed of work with clients;
• competent staff with diplomas of higher education;
• there is parking;
• free Wi-Fi;
• the service "delivery to the place from home" works;
• there is a system of discounts for beginners;
• comfortable waiting conditions for clients and children;
• company news can be received via SMS and e-mail;
• an on-line consultant helps to resolve issues and discuss the nuances of the trip;
• emergency phones are open 24/7;
• company tours are offered by 2.5 thousand agencies;
• field seminars are held to train employees of agencies - distributors of tours.

• high prices for tours without discounts;
• there may be a large fee for children without a discount;
• in case of unsuccessful visa processing, a high percentage of commission is taken;
• there are no negative reviews - vigilant moderators of the company monitor this.

"Great Altai"

Address: m. Gagarinskaya, st. Sovetskaya, d. 64, BC. Soviet
Phone: ☎+7 (983) 310-63-90
Website: https://big-altai.ru/
Working hours: Mon-Fri: 09.00 - 18.00, Sat-Sun: day off
Number in the unified register of tour operators: RTO 019715

For lovers of outdoor activities, the tours offered by the "Great Altai" are suitable. The tour operator has been working on the market since 2011. Representative offices are also located in other large cities of the Russian Federation. Residents of any point in Russia can pick up seasonal trips lasting from 5 days to 3 weeks. Equestrian, hiking, automobile, individual, group, adventure tours, hiking and climbing are offered to clients aged 18 to 60 years. For a comfortable pastime, groups of 12-15 people are formed.You can go fishing and hunting, holidays, excursions, yoga and fitness tours, fly a helicopter. The main thing on the trip is to see the beauty of the Altai Territory, rivers, waterfalls, mountain passes, swim on the lake, climb to the top of the ridge, visit marvelous places. Nature excursions are included in every tour. For horseback riding, you do not need to have special training.

The cost of trips includes: transfer, excursions, snacks and main meals, sauna, etc. The cost of tours: 24,000 - 47,000 rubles. The most expensive is 85,000 rubles. Medical insurance is provided separately. If the client lives far from Novosibirsk, you will have to fork out additionally for tickets (train, plane). There is a prepayment. Employees of the company are trained in their own "School of Guides", each has a higher education in the field of tourism.

• interesting and unusual adventure tours in Altai in the absence of civilization and infrastructure;
• guaranteed arrival dates;
• professional organization of walks and trips;
• tours are suitable for everyone, there is no need to specially prepare for them;
• a variety of tourism for leisure, sports, holidays and business;
• professional guides;
• positive impressions and clean air are guaranteed;
• Children over the age of 8 are allowed to participate in horse rides.

• high prices;
• does not work on weekends;
• a small selection of countries: tours only in Russia and Mongolia;
• most tours are designed for adults;
• The price of tours does not include air and railway tickets.

"Center for active tourism"

Address: m. Marshal Pokryshkin, st. Derzhavina, d. 13, 1st floor, office TsAT
Phones: ☎+7 (383) 383-54-81, hotline ☎8 (800) 707-54-81
Website: https://catours.ru/
Opening hours: Mon-Fri: 10.00 – 19.00 Sat-Sun: closed
Number in the unified register of tour operators: РТО 018827

The center offers tours throughout Russia and high-quality holidays in Altai. The company has been operating since 2008. Representative offices of the organization operate throughout Russia, there are agents in Germany, Poland, France, the Czech Republic. Tours include hiking, horse riding, cycling, helicopter routes, climbing and jeep expeditions, motorcycle tours, fishing, hunting, rafting, family excursions and extreme quests for adventure lovers. Organization of b2b, corporate, MICE events is also in the list of DAC services. Tours are offered for holidays, seasonal, New Year's, travel with children. Own high-quality and constantly updated equipment for tours gives tourists the opportunity to feel comfortable and safe while traveling. The company has its own fleet of vehicles, which includes crossovers, jeeps and minibuses. In Gorny Altai, 2 recreation centers have been built with a cheese factory and a restaurant where food is prepared from natural products.

The cheapest one-day tour: 1200 - 1800 rubles, the most expensive for 13 days - 95,000 rubles. Climbing the Damavend volcano in Iran will cost 75,600 rubles. An order can be placed on the site in 1 click. For each tour there is detailed information with the program, place of residence, menu, what to take with you and how to prepare, what documents are needed.

• reliable tour operator;
• attentive attitude to customers;
• there are own recreation centers, a cheese factory, a restaurant;
• organized its own car park;
• own equipment is kept in perfect order, constantly updated;
• safety and comfort are guaranteed;
• no force majeure in case of a shortage of the group;
• there are representative offices in Russia and Europe;
• experienced specialists - instructors;
• professional staff;
• acceptable cost of services;
• excellent site with detailed information on each tour.

• only Russia and the CIS countries are covered.

"Altair - tour"

Address: m. Lenin Square, st. Sovetskaya, d. 65, of. fifteen
Phone: ☎+7 (383) 210-03-23, ☎+7 (383) 212-51-15
Internet page: https://altairtour.ru/
Opening hours: Mon-Fri: 10.00 – 19.00 Sat: 10.00 – 15.00 Sun: closed
Number in the unified register of tour operators: РТО 000316

The tour operator offers trips to Russia, the CIS countries, South America, Western Europe, Southeast Asia, the Middle East and Turkey. The company's partners are Biblio Globus, Anex, Pegas Touristik, PAC Group, Coral Travel. The head office is located in Novosibirsk, it has been operating since 2001. Among the main services: hot tours, insurance, transfers, visas, air tickets. Extreme tourism, yoga - tours, travel, expeditions, family vacations, cultural and environmental programs - the main list of types of tours. Separate trips are offered for pensioners and children. The main direction is the organization of trips to the Altai mountains. For lovers of the nature of Russia, recreation is offered at the bases and in hotel complexes located in ecologically clean, reserved places. Prices depend on the type of tour and location.

• a large selection of tours;
• tours for all ages, including children and pensioners;
• work with reputable tour agents and tour operators;
• decent work experience in the tourism market;
• professional team;
• there is a ticket office with experienced staff who will select the right flight for business clients.

• not detected.

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Conclusion

The work of a tour operator starts in the office. There are conscientious and reliable operators in Novosibirsk who are not indifferent to their customers. If a tourist’s vacation begins immediately after applying for the selection and purchase of a tour, while bringing a lot of positive emotions and impressions, then the choice of the tour operator was made correctly.