Customer care, which is an important component of the success of any travel agency, involves the distribution of a high-quality product in the field of tourism and recreation. The first assistant in this matter is a reliable tour operator. How to choose one in Yekaterinburg, this article will help you figure it out.
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When choosing a company for long-term and fruitful cooperation, it is important for a travel agency and a client to decide on the following points:
In order not to make a mistake in choosing a tour operator, all these factors should be taken into account in the aggregate, which was done when compiling the rating of Yekaterinburg companies.
The tour operator entered the tourism business 15 years ago. At the moment, the company is represented by offices in Yekaterinburg, Tyumen, Krasnodar, Samara, Nizhny Novgorod, Perm, Kazan, Rostov-on-Don, Moscow, Chelyabinsk, St. Petersburg, as well as outside the country - in Prague. The company is a subsidiary of Ural Airlines, and therefore its activities are based primarily on the implementation of regular flights of the above airline both abroad and within the Russian Federation. The main directions of movement are Russia, the Czech Republic, France, as well as more than 40 countries of the world. As a classic travel operator, Evroport does not work directly with the tourist and does not create its own product promotion network, but cooperates with travel companies that are engaged in attracting customers.Agents who have entered into an agreement with Europort create a personal account through which applications are accepted online for booking places in a particular hotel or hotel. The firm provides assistance related to the transfer of documents for obtaining a visa to enter European countries.
An innovation in working with travel agencies since June 2022 is a new system for accruing commissions: for example, the base commission for tours is 10%, then the commission can increase subject to certain conditions (sales plans).
The Yekaterinburg tour operator, specializing in international and domestic tourism, has been counting its history in the tourism business since 2005. Its main office is located in Yekaterinburg and is located at the address: K. Marksa street, 20a, of. 201. Has branches in various parts of Russia: Rostov-on-Don, Krasnodar, Chelyabinsk, Tyumen, Perm. Departures to destinations (more than 30 countries) are carried out both on regular and charter flights. The company develops exclusive tours for its clients:
More than 20 years in the international tourism market have made it possible to create a tourism product company of decent quality: excursions, corporate and sports events, exotic tours. Departures are organized from 44 Russian cities, including Yekaterinburg. The destination is 34 countries located in different parts of the world: Europe, Asia, Africa, America. The company's own network of travel agencies operating under the Coral Travel franchise has been widely developed. There are 909 offices of the company on the territory of the Russian Federation.
Discounts are available for early bookings. Clients of the company can become participants in the shares. At the service of customers, the sale of gift cards is provided, which can be a good reward for work, a solution for an advertising campaign or a gift for a significant event.
The company with twenty years of experience is the leading tour operator in the Russian market. Through a charter program covering more than 30 cities in Russia, Kazakhstan, Ukraine, it is possible to fly from Yekaterinburg, Novosibirsk, Vladivostok, Murmansk, Moscow, St. Petersburg, Rostov-on-Don and other cities of the European and Asian part of the Russian Federation, as well as Kyiv, Kharkov , Astana. It is possible to spend holidays with Anex Tour in 28 countries:
In addition to tour operator activities, Anex Tour is working on the development of a network of travel agencies under the franchise of the brand.
The holding, established in the mid-90s, covers key Russian cities and offers trips to almost fifty countries located in various parts of the world.
On the company's website you can find information about popular hotels and their prices, hot tours. Tourists are given the opportunity to select a suitable offer and decide on the method of payment.Information for agencies has been posted: terms of cooperation, bonus program, an archive of webinars has been created.
As additional services, the tour operator offers tourists insurance programs, assistance in obtaining visas.
The tour operator has been successfully operating in the tourism market for almost three decades. Air transportation is carried out on a regular basis to European countries (Austria, Bulgaria, Greece, Turkey, Cyprus, Portugal, etc.), Asia (Vietnam, China, Indonesia, Korea, Malaysia, Philippines, Thailand, Japan, etc.). The Caribbean (Brazil, Mexico, Cuba, Dominican Republic, Jamaica), the countries of the Indian Ocean and the Middle East (Egypt, Maldives, UAE, Seychelles, Mauritius, Sri Lanka, Jordan, Israel) are available to the traveler. Vacations are offered in neighboring countries (Abkhazia, Georgia, Armenia, Azerbaijan, Uzbekistan), on the territory of the Russian Federation (Sochi, Krasnaya Polyana, Crimean Peninsula). Attention is paid to the organization of recreation for children (Turkey, Bulgaria, Sochi, Moscow region).
The operator's service includes the organization of educational tours:
The company is a part of a large international tourism holding TUI Group. The Russian TUI was founded 20 years ago. Since then, he has been providing services for organizing various types of recreation: at sea, sightseeing, skiing, on lakes, with treatment, city tour, individual. Together with TUI, a tourist will be able to touch the original culture and traditions of the countries of Asia and Africa, enjoy the luxury of the Seychelles and Mauritius, plunge into European comfort and service, get to know the innermost corners of their Fatherland better.
The company offers discounts, initiates promotions, additional services:
One of the leaders of the domestic market of international tourism, has been operating for a quarter of a century. At the service of potential clients are airports of 45 Russian cities, the implementation of travel to European, Asian and American countries, the organization of individual, group, sports, corporate, VIP tours. The hit of summer 2022 are trips to Turkey to various resorts, Sochi, the coast of the Crimean peninsula.
The company has been working in the tourism business for a quarter of a century, allowing travelers to get acquainted with distant and close countries, as well as the expanses of their native country. The leading areas of its activity include Russia, Turkey, Bulgaria, Cyprus, Greece, Montenegro, and in addition to those listed, there are fifty more countries located in the eastern and western hemispheres. Tourists have a variety of opportunities for spending summer holidays depending on individual preferences: on the picturesque island of Rhodes, which is washed by the Mediterranean and Aegean seas, windsurfers will appreciate the Aegean waves, and the Mediterranean sandy beach is for those who prefer peace and meditation, while in sunny Bulgaria with warm Black Sea will be nice to relax with children.
The tour operator, which appeared on the tourist services market more than two decades ago, is focused on providing tours to foreign countries, as well as organizing domestic travel. Since vouchers to Turkey are very popular among Russian tourists, the company has prepared a number of special offers for a popular holiday destination. Intourist considers the expanses of Russia to be another promising direction for development. A large country located in two parts of the world, in different natural zones and climatic zones, allows you to realize holidays in different directions: beach, extreme tours, excursions, cruises.
Discounts are provided for early bookings for ski resorts 2022-2020. Promotions are being initiated: half-price holidays in the summer of 2022 in Greece, Turkey; free accommodation for a child when 2 adults are accommodated in hotels in Crimea, etc.
The company's website provides options for creating a tourist account, as well as searching for and booking a tour for them. It is possible to purchase a gift card.
For the convenience of the user, information about the countries in which travel services are provided by tour operators in Yekaterinburg is systematized in the table:
Country | Europort | Sea Travel | Coral Travel | Anex Tour | Russian Express | Spectrum | TUI | Pegas Touristik | Biblio Globus | Intourist |
---|---|---|---|---|---|---|---|---|---|---|
Abkhazia | ○ | ○ | ○ | ○ | ○ | ○ | ||||
Austria | ○ | ○ | ○ | ○ | ○ | ○ | ||||
Azerbaijan | ○ | ○ | ○ | ○ | ○ | ○ | ||||
Andorra | ○ | ○ | ○ | ○ | ||||||
Armenia | ○ | ○ | ○ | ○ | ||||||
Belgium | ○ | ○ | ||||||||
Bulgaria | ○ | ○ | ○ | ○ | ○ | |||||
Great Britain | ○ | ○ | ○ | ○ | ||||||
Hungary | ○ | ○ | ○ | ○ | ||||||
Vietnam | ○ | ○ | ○ | ○ | ||||||
Germany | ○ | ○ | ○ | |||||||
Greece | ○ | ○ | ○ | ○ | ○ | ○ | ○ | |||
Georgia | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ||
Dominican Republic | ○ | ○ | ○ | |||||||
Israel | ○ | ○ | ○ | ○ | ○ | ○ | ○ | |||
India | ○ | ○ | ○ | ○ | ○ | ○ | ||||
Indonesia | ○ | ○ | ○ | ○ | ○ | |||||
Jordan | ○ | ○ | ||||||||
Spain | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
Italy | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | |
Cyprus | ○ | ○ | ○ | ○ | ○ | ○ | ||||
China | ○ | ○ | ○ | |||||||
Cuba | ○ | ○ | ||||||||
Mauritius | ○ | ○ | ○ | |||||||
Malaysia | ○ | ○ | ○ | |||||||
Maldives | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ||
Nepal | ○ | ○ | ||||||||
Netherlands | ○ | ○ | ○ | ○ | ||||||
UAE | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
Oman | ○ | ○ | ||||||||
Poland | ○ | |||||||||
Portugal | ○ | ○ | ○ | ○ | ||||||
Russia | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | |
Seychelles | ○ | ○ | ||||||||
Singapore | ○ | ○ | ○ | ○ | ||||||
Slovenia | ○ | ○ | ○ | |||||||
Thailand | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ||
Tanzania | ○ | ○ | ||||||||
Tunisia | ○ | ○ | ○ | ○ | ||||||
Turkey | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ||
Philippines | ○ | ○ | ○ | |||||||
Finland | ○ | |||||||||
France | ○ | ○ | ○ | ○ | ○ | ○ | ○ | |||
Montenegro | ○ | ○ | ○ | ○ | ||||||
Czech | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ○ | ||
Switzerland | ○ | ○ | ○ | |||||||
Sri Lanka | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
The key to a successful trip is choosing the right tour operator. As part of this article, a rating of the leading companies offering a tourist product in Yekaterinburg was compiled: it is based on factors such as work experience, variety of offers, reviews of real customers. Below are background information about the companies represented:
Tour operator name | Year of foundation | Website | Phone for agents |
---|---|---|---|
Europort | 2004 | http://evroport.ru/ | +7 (499) 608-89-95 |
more travel | 2005 | http://www.moretravel.ru | +7 (343) 3-787-333 |
Coral Travel | 1995 | http://www.coral.ru | +7 (495) 232-32-21 |
Anex Tour | 1996 | http://www.anextour.com | +7 (499) 654-04-04 |
R Express | 1996 | http://r-express.ru | +7 (495) 925-66-99 |
Spectrum | 1991 | http://www.spectrum.ru/ | +7 (495) 995-89-99 |
TUI | 2009 | https://www.tui.ru | +7 (495) 660-56-60 |
Pegas Tourism | 1994 | https://pegast.ru | +7 (495) 228-31-84 |
Biblio Globus | 1994 | http://www.bgoperator.ru | +7 (495) 504-25-00 |
Intourist | 1995 | https://intourist.ru/ | +7 (495) 933-55-77 |