The population of the planet is learning to live according to new safety rules to prevent infection with a viral infection of various strains. When human life is at stake, civilization uses all available measures to prevent the transmission of infection. One of the important requirements of sanitary discipline is the exclusion of close contact with a potential carrier of the virus. There are not only permissible communication distances, but also additional protection measures.
An excellent insulating tool is the presence of transparent soundproof partitions in public places:
- points of social security and protection;
- banks;
- auto and railway stations;
- subways;
- airports;
- checkpoints;
- auto-filling stations;
- box office.
The passage of time also affected the business sector. Face-to-face meetings and conferences are moving into the phase of remote communication, which requires high quality, fast technologies, and innovative solutions. To facilitate communication between people, the intercom systems of the latest modern developments came to the rescue.
What intercoms are
All systems for voice communication can be divided into the following types according to the types of communication:
- interphones based on the principle of telephone communication;
- intercoms, use the principle of loudspeakers, this also includes emergency communications.
Types of equipment
Simplex
Broadcasting occurs only on one side, when switching to reception, you can listen to the client's response.
duplex conversation device
The equipment makes it possible to simultaneously perform tasks:
- talk;
- listen.
When the device is connected, one's own speech is heard, plus the audibility of the conversations of the associated subscriber unit is available.
half duplex
The automatic system works on the principle of disconnecting the interlocutor from the transmission mode at the end of speech and switching to reception. Depending on the required subscriber capacity, a device with a given number of connection channels is selected.
Systems can be expanded by purchasing additional customer consoles.
Multichannel devices
The simplified 1+1 dialogue system is not suitable in cases where a number of called parties are served.To solve such a problem, a switch is required, to which both the main console of the intercom system and each individual client unit are connected. Devices of this type are intended for the number of subscribers from three and more.
The connection occurs through the selection of a button on the main panel, in some cases an additional hands-free function is used. A similar option is relevant at the gas station.
How to choose the right intercom
The purpose of the system is critical.
The dialogue format cashier-client or passenger-cashier can be intended both for one subscriber - a bank, pharmacy, service center, and for a group - gas stations.
To connect the director-secretary, stations are intended with the possibility of subsequent communication between the secretary and the heads of departments.
Wired or not
Laying the cable is a costly and time-consuming part of preparing the system to go into operation. Initially, you need to decide on the models of devices - whether they will be wired or not.
Criterias of choice
Having solved the issue with subscriber capacity, it is important to take into account the following system parameters:
- sensitivity setting;
- volume control;
- no loss of words and phrases when switching modes;
- the possibility of recording negotiations;
- network Internet management;
- availability of additional inputs and outputs;
- the ability to connect a headset;
- Speakerphone;
- resistance to weather factors (with external placement of the unit) is indicated in the characteristics of IPn1n2, where n1 is the level of protection under mechanical stress, n2 is moisture resistance;
- confidentiality of negotiations;
- guarantee period;
- equipment.
Errors when choosing
Do not purchase a machine with functions that will not be used.
It is necessary to decide in advance the issue of the subsequent additional purchase of software and additional blocks, is it not cheaper to take everything in the kit.
Background noises present at train stations and airports are a big hindrance not only for passengers, but also for cashiers working in a noisy shift environment. The ability of negotiation models to dampen volumetric noise, ensuring the clarity of dialogues, is characterized by the parameter of confident system operation.
Top Producers
Commax
The Korean company with a history of more than 52 years is a recognized leader in intercom and intercom equipment. Its products are popular all over the world, for several years over 100 countries have been on the list of regular consumers of Commax brand devices. The company has a research center, whose activities extend both to modernization and to the creation of unique equipment.
Commax Advantages:
- voice recognition of our own design;
- interphone connection with the wireless module;
- multi-monitor systems.
multicom
Russian developer and manufacturer of telephone and intercom systems. Experience in production and implementation - more than 20 years, there is a network of regional offices, partners and certified specialists. The equipment and solutions are specially oriented to the Russian consumer, his real tasks and working conditions. Telephony equipment is produced under the TM "Maxicom", anti-vandal intercoms - under the TM "Maxifon".
Maxifon devices are represented by three groups of models: intercoms and intercoms as part of PBXs for operational dispatch communication systems, audio and video IP intercoms and intercoms, as well as point-to-point intercom systems (client-cashier, director-secretary ). The entire line of intercoms is designed not only for “gentle” office conditions, but, first of all, for continuous operation in industrial conditions, outdoor placement, large fluctuations in temperature and humidity. For installation in open spaces, the device is equipped with a protective visor and a stand.
Advantages of Maxiphone devices:
- Duplex communication of high quality.
- Anti-vandal impact-resistant design - steel case.
- Long service life - even in extreme climatic conditions.
- Degree of protection IP40-IP65 depending on the version.
- Connection of various sensors and options. In particular, all models of Maxiphones have a modification with a controlled line output, which makes it possible to connect acoustic systems. and the use of intercoms in communication systems for the hearing impaired.
- Auto receive mode.
- The reliability of technical solutions has been repeatedly confirmed in special systems of dispatching, guard and ward communications.
- In systems “point-to-point” (client-cashier), in which the interaction between the panels is organized according to the “master-slave” principle, there is a modification of the slave panel with a call button.
STELBERRY
Enterprise "Modern Technologies" has been leading its technological history since 2011.
Advantages of the STELBERRY trademark:
- innovative technologies;
- highly specialized direction;
- flexible automatic lines are intended for assembly work;
- sound integration in IT;
- high sound quality;
- ease of operation;
- maintaining strict quality control.
Slinex
The Chinese manufacturer Slinex Technology entered the market in 2005. Slinex Russia is an independent branch operating in the domestic territory.
Brand Benefits:
- popularity;
- fault tolerance;
- modern design;
- quality assembly.
Digital
The Ukrainian manufacturer and trademark of the budget group has been known on the electronics market since 2014. Reliability and adherence to the latest innovative technologies allow the brand to maintain its occupied market segment.
The best intercoms
Commax HF-8CM/HF-4D/19w
The device has 1 channel and is equipped with a remote type microphone for cashiers.
Commax HF-8CM/HF-4D/19w | |
Number of wired line channels | 4 |
Efficiency zone, m | 300 |
Consumed voltage, V | 1970-01-01 15:24:00 |
Current, maximum, mA | 150 |
Commax HF-8CM/HF-4D/19w
Advantages:
- Speakerphone;
- complete with power supply;
- 360 days warranty period;
- possibility to order online;
- affordable replacement of one of the devices in case of failure;
- power indicator;
- affordable price;
- all payment methods.
Flaws:
- there is no call recording function.
Maxiphone MXF KK/DS
A set of intercoms "point-to-point" with a power supply.
Maxiphone MXF KK/DS | |
Communication channels between panels | 1 |
Panel connection | two-wire |
Maximum line length | 300 m |
Bandwidth | 200-5000 Hz |
output power | 1 W |
Overall dimensions of master and slave panels | 140x107x28 mm |
Food | 12W (power supply included) |
Operating temperature range | from - 40 to + 50 С |
Body material of master and slave panels | Steel |
Speaker material master and slave panels | Mylar |
Basic version of the master panel | Vandal resistant, impact resistant IP40 upgradeable to IP54 |
Basic version of the slave panel | Vandal resistant, shockproof, IP54, upgradeable to IP65 |
Maxiphone MXF KK/DS
Advantages:
- Panel casings are made of cold-rolled steel with an increased strength of the surface layer and coated with a highly durable powder paint.
- Duplex communication with excellent speech path characteristics.
- Moisture resistant Mylar speaker.
- Sensitive microphone.
- Special nozzle made of acoustic foam rubber for modification with an external microphone (the length of the flexible “neck” of the microphone is from 15 to 33 cm).
- Privacy mode (the ability to temporarily turn off the microphone) for the master panel while maintaining the ability to hear the caller.
- The basic level of protection of the subscriber panel IP54 can be increased to IP65. There is an all-weather outdoor version.
- Maintaining performance during repeated intensive sanitization. It is confirmed in practice in infectious diseases hospitals and hospitals.
- Vertical and horizontal laid on fastening.
- Minimalistic modern design with a large free area for custom lettering and infographics.
- Possibility of painting in any RAL colors.
- Wide range of applications. Depending on the type of subscriber panel, the set is used in the systems “client-cashier”, “director-secretary”, “driver-salon”, “driver-street”, “kung-cabin”, “visitor-checkpoint inspector”, etc. .
- A modification with a line output and an acoustic system connection allows the kit to be used in conditions of increased noise: at construction sites and vehicle unloading sites, in tower cranes, on wheelchair lifts, at airports and train stations.
- The ability to fine-tune the microphone and speaker once before use. Additional adjustments are possible during operation, but are usually not required.
Flaws:
Commax WI 4C
A set of two devices for negotiations director-secretary.
Commax WI 4C | |
Number of wired line channels | 4 |
Weight, kg | 0.6 |
Modulation type | frequency |
Size, mm | 182 |
| 140 |
| 43 |
Food, V | 220 |
Audio signal. Power. mW | 500 |
Commax WI 4C
Advantages:
- type - half duplex;
- transmission of sound signals via radio frequency channels;
- high sensitivity of the microphone;
- light, sound indicator of activity;
- availability of certification;
- withstands repeated sanitization,
- volume control.
Flaws:
Slinex AM 20
The system consists of a base unit and an anti-vandal outer panel.
Slinex AM 20 | |
Number of wired line channels | 3 |
Security, class | IP65 |
Frequency range, Hz | 100:15000 |
Microphone, sensitivity, dB | 51 |
Permissible temperature range, ° С | -40/+65 |
Base unit, current, A | 0.2 |
Base unit, voltage, V | 12 |
Slinex AM 20
Advantages:
- base unit is made of durable aluminum;
- high build quality and materials used;
- power indicator;
- connection of an amplifier or recording device is acceptable;
- light indication of volume level, external speaking panel;
- the ability to connect an additional external microphone;
- Stylish black design
- implemented reliable circuit solutions based on Motorola audio processor;
- guarantee of high-quality sound transmission;
- 2 year warranty.
Flaws:
STELBERRY S 400
A single-channel system from a Russian manufacturer is designed for 4 voice lines.
STELBERRY S 400 | |
Number of wired line channels | 4 |
Efficiency zone, m | 300 |
Loudness of customer/cashier database, dB | 78/89 |
Power base client/cashier, W | 1,5/1,0 |
Permissible temperature spread, °С | -40/+50 |
Weight of the packed set, g | 790 |
Sensitivity, microphone volume, levels | 16 |
STELBERRY S 400
Advantages:
- the client panel block is made of aluminum;
- remote control for the cashier is made of tactile plastic;
- protection against contamination of the cashier block;
- according to businessmen, a good option for conferences;
- the presence of wind protection from acoustic foam rubber;
- Mylar film of the speaker has a high bending rigidity, resistant to external influences;
- all-weather dynamics;
- online order available;
- guarantee of sound parameters stability;
- allowable horizontal, vertical, corner mounting of the panel;
- flexible microphone stand;
- sensitivity control function;
- resistant to repeated sanitization;
- convenience and reliability in operation;
- equipped with touch control;
- the function of recording negotiations is available;
- powerful power supply provides high quality communication;
- without limiting the resource of pressing buttons;
- does not require a close location of the microphone to the operator;
- no fall-through of the phrase input signal;
- lack of response to sound stimuli and interference in external space;
- soft illumination of the microphone;
- complete with connecting wires, fasteners, angle and 12 V power supply.
Flaws:
Digital Duplex 215G HF
The digital three-wire system, based on two Motorola audio processors, belongs to the duplex type.
Digital Duplex 215G HF | |
Number of wired line channels | 3 |
Efficiency zone, m | 300 |
Connectors | 2 x jack 3.5 mm |
| R.J.9 |
| RCA line out |
Food, V | 9 |
Digital Duplex 215G HF
Advantages:
- recommended for connection with separation by soundproof partitions;
- 8 independent noise detectors, with adaptation to the external background;
- recommended for areas with a high level of ambient noise;
- microphone mute function;
- external anti-vandal panel does not respond to temperature changes;
- complete with power adapter;
- increased volume of the calling panel;
- the block of the subscriber shock-resistant;
- the call of the operator is provided by a special button;
- the ability to adjust the sensitivity of the microphone.
- headset connection is possible.
Flaws:
STELBERRY SX 520 - 4
A complex intercom duplex has the ability to switch to the simplex function - the transmission of sound vibrations in one direction. The complex is equipped with a Sprut SR 500 network recorder, intercom systems with the ability to switch to the cashier-passenger mode.
STELBERRY SX 520-4 | |
Number of wired line channels | 4 |
Efficiency zone, m | 300 |
Loudness of customer/cashier database, dB | 78/89 |
Power base client/cashier, W | 1,0/1,0 |
Permissible temperature spread, °С | -40/+50 |
Weight of the packed set, g | 910 |
Sensitivity, microphone volume, levels | 16 |
Sprut SR 500 | |
Telephone analog system lines | 2 wire |
Audio input | microphone + line |
Information storage block, MicroSD, GB | 16 |
Audio file type | wav |
Information exchange, protocol | FTP |
Speech, compression, codec | G.771 GSM 6.10 |
ethernet connector | 2 |
STELBERRY SX 520 - 4
Advantages:
- the front part of the client's panel unit has an all-weather button;
- wide possibilities of an audio recorder with four audio inputs for recording conversations of participants in dialogues;
- the presence of free audio inputs makes it possible to connect telephone lines, also with the registration function;
- illuminated keys;
- simplex system for negotiations in a strong noise atmosphere, works by holding down a button;
- the presence of a loud notification function;
- sensitivity level adjustment;
- complete set of software for Sprut SR 500 for network and local management;
- compatibility of the operator's console with any voice broadcasting equipment;
- all system functions are located on one remote control;
- the ability to download completed and recorded conversations - audio files;
- availability of a network connection to the registrar;
- the ability to remotely control the audio system via the Internet;
- the client panel is made of durable materials and with a metal lining, has metal plugs to prevent theft of the unit
Flaws:
STELBERRY S 760
The selector communication device is designed for the number of 6 people-subscribers, the permissible distance is 1000 meters.
The response device is the STELBERRY S 130 model.
Advantages of STELBERRY S 130:
- all-weather speaker;
- operator call button;
- with corner mount;
- The set includes fasteners.
STELBERRY S 760 | |
Number of wired line channels | 4 |
Remote control, power, W | 1 |
speakerphone, signal, Volt | 1 |
Permissible temperature range, ° С | 0/+50 |
Base unit, current, A | 0.2 |
Base unit, voltage, V | 12 |
STELBERRY S 760
Advantages:
- the presence of wind protection from acoustic foam rubber;
- touch buttons;
- volume, sensitivity - 16-level regulation;
- the remote control is made of tactile plastic;
- sound level on all channels makes communication comfortable;
- tonal accompaniment of changing settings;
- the presence of a built-in function of loud notification;
- availability of simplex mode to guarantee reliable communication with a high level of external noise;
- the presence of illumination on the dispatcher's console;
- accessible connection of the amplifier and horn;
- recommended for use in factories with remote storage facilities;
- availability of relay control for opening the lock;
- surround sound quality;
- online order available;
- individual adjustment of the microphone sensitivity of operators;
- the ability to connect an external relay for a siren or lighting;
- the presence of an output for recording conversations.
Flaws:
Conclusion
From the variety of intercoms for the right choice, you should decide:
- with the transmission medium;
- subscriber capacity;
- negotiation modes;
- conferences;
- coverage area of a stable connection;
- by protection class;
- according to the configuration of possible connecting nodes.
The communication system is designed to facilitate the communicative aspects of business or professional activity.
Process optimization has always been and remains one of the factors of stability and success of any business.