Rating of the best courier services in Chelyabinsk in 2022

The modern pace of life, congestion at work and at home often confronts almost every one of us with a lack of time. This was the impetus for the development of courier delivery services. Now we do not need to stand in queues for a parcel or to send a package of documents. The courier will arrive where needed and when needed, saving us our precious time. It is important to choose a decent delivery service, we will talk about the best courier services in Chelyabinsk below.

How to choose a delivery service

Delivery services work with individuals, businesses, online stores and other customers. Depending on who you are (individual or legal entity), you need to pay attention to various subtleties.

Individuals most often use the services of such services when ordering goods in online stores and when sending documents and small loads.In this case, you should pay attention to:

• service schedule.

Carefully study the opening hours of the office and the working hours of the courier, because they may vary. A plus will be the possibility of receiving services during non-working hours and weekends.

• terms of shipping.

Here you need to pay attention to the permissible dimensions and weight of the shipped cargo, the geography of delivery, the availability of packaging, etc.

• useful services.

This includes SMS notification, the ability to change the time and place of receipt of the parcel, the ability to use the services of a courier and the availability of pickup points for the order (for online stores), time coordination.

• service cost.

Each company has its own tariffs and price list, which can most often be found on the official website. Always specify whether the cost of services is final, whether it includes VAT. Remember, additional services are always paid.

• Payment Methods.

It is very convenient if the parcel can be paid to the courier not only in cash, but also by card. It will not be superfluous to pay online using both bank cards and electronic money.

Legal entities, when choosing courier services, in addition to all that has been said, should take into account the following points:

• delivery geography.

If your business is limited to one city or area, then you can opt for a local service. If the business goes beyond the region, then it is necessary to contact the regional services. With an even larger geography of business, you should use the services of federal delivery services that operate not only throughout the country, but throughout the world.

• deadlines.

Delivery times must be clearly marked and spelled out in official documents and on the website of the service.

• cargo insurance.

An important point when transporting valuable goods.

• Additional services.

These include extra-urgent delivery, after-hours and weekends, assistance with paperwork, etc. The wider the range of services provided by the company, the more attractive it is for customers.

Having understood the intricacies of choosing delivery services, we offer you a rating of the best courier services in Chelyabinsk for 2022.

The best courier services in Chelyabinsk

Boxberry

Phone: ☎ +7 800 222-80-00

Website: https://boxberry.ru

Boxberry started operations in 2010. Initially, the company positioned itself as a delivery service that cooperates with online stores and other representatives of distance selling around the world. Import is carried out from online stores in Russia, the USA, as well as Europe.

After 4 years in 2014, Boxberry began to serve private shipments in Russia. Thus, the company is an alternative to regular mail and delivers letters and parcels from individuals.

There are 59 offices of the company in Chelyabinsk. Having studied customer reviews about their work, it is worth noting that the majority are satisfied with the service. They emphasize speed, reasonable prices, safety of parcels. Only a small part of the people who used their services note some negative points: the lack of customer focus on the part of employees of individual points of issue, cases of delays in delivery, not all parcels are tracked.

• convenient and informative site;
• there are branches in 442 cities of the country;
• delivers from the USA and Europe;
• delivers orders from Avito, Yula, Masters Fair;
• draws up accompanying documents and customs clearance;
• insures all parcels and cargo;
• paperwork can be done online;
• tracking the parcel in your account;
• the site has an online calculator for calculating the cost of sending a parcel;
• convenient "Safe deal" service, which eliminates all the risks of remote purchases.

• in Chelyabinsk, not a single pick-up point provides courier delivery;
• 5 branches work only as points for issuing ready-made orders (Chicherina St., 29; Bratyev Kashirinyh St., 119; Marchenko St., 13; Mashinostroiteley St., 48; Zwillinga St., 66a);
• not all branches are equipped with bank terminals;
• only 35 branches out of 59 work seven days a week;
• different working hours in all points of issue.

CDEK

Phone: ☎ +7 800 250-04-05

Website: https://www.cdek.ru

The history of CDEK began in 2000 in Novosibirsk. Since 2004, the service began to deliver not only within the country, but also abroad. In 2006, a branch was opened in Chelyabinsk. By 2015, the company already had 323 offices, most of which were in Russian cities, as well as in China, Belarus, Kazakhstan and Kyrgyzstan. At present, the geography of the company has become even wider: offices have been opened in Armenia, Latvia, Lithuania, and the United Arab Emirates.

The company provides a wide range of services:

• express delivery throughout the country and around the world. Here you need to highlight the express light for loads up to 29 kg and the express heavyweight for loads from 30 kg;
• import from online stores;
• express delivery within major cities of the country: super-express (up to 30 kg) and blitz-express (up to 5 kg);
• CDEK parcel for private shipments without weighing and measuring;
• international service operating in more than 200 countries;
• warehouse services (fulfillment);
• air freight.

There are 19 branches of the company in Chelyabinsk.All of them work daily. After analyzing customer reviews about the work of this courier service, we highlighted its advantages and disadvantages.

• intuitive website;
• wide geography of work;
• in Chelyabinsk, all offices are equipped with fitting rooms;
• all offices in Chelyabinsk work not only as pick-up points, but also accept parcels for dispatch;
• in all structural divisions in Chelyabinsk, payment is possible in cash, bank cards, as well as cash on delivery;
• on the site it is possible to pay for services online (by bank cards and electronic money);
• daily work of points of issue;
• there is a courier service of this company in the city, an application for a courier call can be left online.

• not always the deadlines correspond to the declared ones;
• customers note the high cost of services;
• employees of individual offices are not always competent and polite with customers;
• untimely delivery of goods by courier service.

Distances.NET

Address: st. Dovatora, 17a

Phone: ☎ +7 351 777-30-37, +7 351 223-20-23

Website: http://www.rasstoyanie.net

Working hours: Mon-Fri: 09:00-20:00; Sat: 10:00-16:00; Sun: day off.

The company began its journey in 2006 as a cargo delivery service on the Moscow-Chelyabinsk route. Gradually developing, it began to transport goods throughout the country and neighboring countries. Currently, the company provides the following services: delivery by road, rail and air transport, delivery for online stores, transportation of goods. Separately, it is worth highlighting the insurance of valuable goods, the provision of additional packaging. The service also offers an additional service - cargo storage.

The service offers 4 tariff plans: Economy, Express, Distances.no, Standard, which differ in speed and, accordingly, in the cost of the service.

In general, customers are satisfied with the work of this service, which is reflected in the merits of the company below.

• timely delivery;
• polite couriers;
• adequate cost of sending goods even over long distances;
• a convenient and understandable website where you can order a courier, track the package and calculate the cost of services.

• The company delivers goods only within the country and neighboring countries.

DHL

Address: st. Tchaikovsky, 173, 1st floor

Phone: ☎ +7 351 799-52-22

Website: https://www.logistics.dhl.ru

Working hours: Mon-Fri: 09:00-19:00; Sat-Sun: day off.

DHL is a company with over 50 years of history. It was established in 1969 in the USA and since then has not lost its position in the field of express delivery. In 1984, the company opened a representative office in the USSR. Currently, DHL deservedly bears the title of world leader in express delivery and logistics.

In Russia, DHL Express has branches in 120 cities and serves more than 6,000 localities. The company's own vehicle fleet in Russia is represented by 950 vehicles.

DHL is engaged not only in the transportation of goods, but also in logistics. In this regard, it has a very wide range of services. The following types of delivery are carried out on the territory of Russia: express delivery (on the day of departure in the country and city), courier delivery of goods and documents in the cities of the country. On an international scale, the company provides express delivery by a certain time and the organization of the import of goods. In addition, the company is a true expert in organizing e-commerce.It not only delivers from online stores, but also gives knowledge to newcomers to e-commerce.

In addition, DHL offers its customers a wide range of additional services that make cooperation even more enjoyable. Main additional services:

• increased responsibility for the safety of cargo and documents.
• GOGREEN Climate Neutral is a service for the control of carbon dioxide emissions during the transportation of goods. Used by companies that are looking for environmentally friendly solutions.
• package. It is represented by various types of box envelopes, as well as special packaging for valuable and fragile goods.
• receiving or sending goods on Saturday.

In Chelyabinsk, there is one partner point of this company on Tchaikovsky Street. This item has restrictions on the dimensions and weight of accepted goods: no more than 70x70x50 cm and weighing up to 30 kg.

After analyzing and comparing information about the company and customer reviews about its work, we were able to highlight a number of advantages and disadvantages of the DHL delivery service.

• the company has a wide geography of work;
• a wide range of services;
• the ability to track up to 10 cargoes simultaneously;
• close cooperation with many online stores.

• payment in the office of Chelyabinsk only in cash;
• the company is more focused on corporate clients;
• in the Chelyabinsk branch, restrictions on the weight and dimensions of parcels accepted for dispatch;
• there were repeated cases of untimely delivery of parcels and documents;
• cases of frankly boorish behavior of couriers in relation to customers;
• high cost of services in comparison with competitors.

Dimex-Chelyabinsk

Address: st. Karl Liebknecht, 28

Phone: ☎ +7 351 261-36-26

Website: https://www.dimex.ws

Working hours: Mon-Fri: 09:00-18:00; Sat: 09:00-16:00; Sun: day off.

The history of the company began back in 1998 in Rostov. Since then, the company has grown into a large network not only in Russia, but also in Kazakhstan, Kyrgyzstan, Moldova, Belarus, Ukraine, Abkhazia, Armenia, and Estonia. The company delivers goods throughout the country, as well as abroad in more than 200 countries.

Dimex provides the following range of services:

• Express delivery;
• import for online stores;
• special delivery services at a certain time;
• delivery of groupage cargo.

Separately, it is necessary to highlight special services for the delivery of flowers and gifts. In addition, the company offers its customers additional services: delivery after hours, change of address, handover, insurance of parcels and cargo, etc.

• a wide range of services provided;
• large coverage of the territory in which the company operates;
• informative site;
• own fleet of vehicles;
• online courier order;
• online calculator for calculating the cost of services.

• on weekdays the service is open only until 18:00, on weekends until 16:00;
• deadlines are not always met, parcels arrive late;
• there were cases of dishonest attitude to the goods: violation of the integrity of the package, dents and traces of blows;
• some clients note the irresponsibility of employees, as well as their management in solving existing problems.

Let's go 74

Address: st. 40th Anniversary of Victory, 4

Phone: ☎ +7 951 777-74-28

Website: http://poedem74.ru

Working hours: Mon-Fri: 10:00-20:00; Sat-Sun: 12:00-18:00

Let's go 74 - a service that provides express delivery services within Chelyabinsk, the region and the whole country. The company transports documents, parcels, online orders and even food.Let's go 74 work with both private and legal entities. Delivery is carried out in 150 cities of the country.

Unfortunately, it was not possible to collect more information about this courier service. This is due, perhaps, to the short duration of her work or to her lack of demand. Therefore, all the advantages reflect only the promises of the company on the official website. Like it or not, it was not possible to check due to the lack of feedback on her work.

• the company promised delivery within the city within an hour;
• delivery from stores is possible with payment acceptance;
• ordering a courier is carried out on the site by filling out a special application or by clicking on the "call a courier" button;
• payment for courier services can be made in various ways: directly to the courier in cash or by card, non-cash through a bank, by card or electronic money on the site;
• the cost of services is indicated on the website in the "Tariffs" section;
• the service runs daily.

• there are no real reviews about the work of the courier service.

Almost every one of us at least once in our lives used the services of a delivery service and a courier. Whether this experience was positive or negative, of course, first of all, depends on the delivery company itself: on the level of its organization, the competence of managers and the courtesy of couriers. But know that often the negative towards courier services is not justified. An incorrectly specified delivery address, the client's inattention when filling out mandatory forms, and other seemingly trifles can lead to misunderstanding between the company and the client, and subsequently be reflected in negative reviews. Even though the customer is always right, remember that couriers are people too.And by mistake of one employee, you should not draw a conclusion about the work of the service as a whole.