The Best Online Stores for Home Appliances in 2022

Household appliances are the most important attribute in every apartment and house. But, unfortunately, this is not a cheap pleasure at all. Not only do you have to spend your time going to the store and choosing, you also need to bother with delivery. That is why it is much easier to order equipment in the online store. But here's the problem: there is a huge risk of being deceived, without a product, or getting something completely different from what was ordered. Especially for this, the editors of the site "top.htgetrid.com/en/" compiled a rating of the most popular and reliable online retailers.

What to pay attention to?

• On the terms of delivery. Some stores like to hide extra cash to lure as many customers as possible.After placing an order, new amounts fly out that need to be paid for the purchase or this is reported already when the goods are delivered.
• Of course, reviews from other customers are very important. It is possible that angry comments are written even because of a couple of minor minuses, it is still recommended to read them, as they will help to make an objective conclusion about the retailer.
• Enumeration of the proposed goods. Nothing is more pleasing to the eye than a huge range of equipment, but here you need to be more careful: read all the characteristics, choose the best.

Let's start the review of the best online stores.

Top 10 Best Online Home Appliance Stores in 2022

El Dorado

The largest Russian retail company. Customers are waiting for permanent promotions, frequent disposal of electrical goods at a very low cost, interesting offers.

Characteristic:

Service Availability: Yes.

Delivery: yes (from 290 rubles).

Possibility of unpacking: yes.

Contact center number: 8-800-250-25-25

Exchange and return period: 30 days.

The average price for household appliances: 9000 rubles.

• good service;
• lack of "lags" on the site;
• many shares;
• accessible interface (without difficulties);
• operational issuance;
• fast clearance;
• correct operation of the site;
• sometimes they deliver for free;

• lack of sales consultants;
• you need to be as careful as possible when placing and receiving an order;
• can issue goods that are not in stock.

Eldorado made the following phrase as their slogan: "People are comfortable." Indeed, it is convenient for buyers to use the services of this site, as there is a large assortment, a lot of hot offers.In addition, the points of issue themselves (in the case of self-delivery) are located in many cities of Russia in a part of the city that is convenient for most residents.

citylink

The store cooperates with many world and famous brands. Buyers are offered more than 70,000 items of various equipment, electrical appliances, and other goods.

Characteristic:

Service Availability: Yes.

Delivery: yes (from 300 rubles).

Possibility of unpacking: yes, but without the presence of a courier.

Contact center number: (831)215-18-88

Exchange and return period: 45 days.

The average price for household appliances: 8000 rubles.

• operational processing;
• polite staff;
• extended period for exchange / return compared to other retailers;
• a wide range of;
• clear interface;
• acceptable cost;
• deliver quickly.

• too few pickup points;
• difficult to find order details on the site;
• there are some problems with the quality of service under warranty.

The store provides customers with 24/7 customer support. A huge list of services is also offered: installation, assembly of computers, protection, selection of consumables. It turns out that the buyer in the kit receives a quality product, good service, professional installation, configuration and, as a result, a good mood.

I take!

Joint marketplace of Sberbank and Yandex. This, first of all, speaks about the safety and quality of the service. The interface of the store itself is made in such a way as to simplify the “shopping” for customers as much as possible, so purchases are made quickly, without other problems.

Characteristic:

The site does not contain information about the services of the technical service.

Delivery: yes (from 249 rubles).

Beru.Ru does not inform about the possibility of checking the purchased goods in the presence of the courier.

Contact center number: 8 495 414-30-00

Exchange and return period: 7 days.

The average price for household appliances: 6000 rubles.

• clear interface;
• low cost for some categories;
• the site does not hang;
• payment upon receipt/at checkout;
• free delivery (sometimes);
• fast processing;
• no prepayment.

• terrible service delivering what you bought on the site;
• an additional fee for lifting equipment to the floor is possible;
• it is impossible to receive an order from Saturday to Sunday;
• the deadline for the transfer of the order is not always observed;
• technical support takes a long time to respond to messages.

A convenient feature is also the fact that the buyer can use the “thank you” bonuses from Sberbank, however, as elsewhere, you will have to transfer at least 1 ruble.

M Video

The largest retail chain with a high sales volume of household appliances and electronics. Price, service do not differ from online and regular store.

Characteristic:

Availability of customer service: yes (will have to pay extra for the service).

Delivery: yes (from 290 rubles).

Possibility of unpacking: yes.

Contact center number: 8 (495) 777-777-5

Exchange and return period: 7 days.

The average price for household appliances: 10,000 rubles.

• bonuses with which purchases become much more profitable than in regular stores;
• payment upon receipt;
• order processing speed;
• clear, easy interface;
• convenient application;
• polite, highly qualified staff;
• frequent promotions;
• manager's response time;
• can free, fast (to the same day) deliver;
• varied assortment.

• there is no warning about the burning of bonuses;
• you cannot combine a promotional code with bonuses, other promotions;
• sometimes the site can slow down.

In addition to a well-organized shopping service and advising customers, the retailer offers the services of specialists who will quickly help you get a loan, as well as get approval from partner banks.

DNS

All consultants are responsible for their work and are always ready to help at any time. Customers are pleased that the purchase can be picked up in the store itself, even on the day the order is placed.

Characteristic:

The site does not say that the courier can install the equipment (you may have to pay extra for such a service).

Delivery: yes (from 490 rubles).

Possibility of unpacking: yes.

Contact center number: 8 (831) 288 88 01

Exchange and return period: 15 days.

The average price for household appliances: 5000 rubles.

• convenience of pickup;
• conformity of goods to the description;
• order form on the site;
• range of electronics;
• polite workers;
• competent online consultants.

• managers sometimes take a long time to respond;
• slow processing;
• the delivery service always postpones the date (rarely they deliver on the date agreed with the client).

Unfortunately, when receiving your order at the pickup point, you need to be more careful and attentive. Managers can sometimes mix up the purchases of different buyers, give out the goods of another person, and return it will be problematic. Despite this, the store is very popular among customers because of the quality of the products sold, its value.

HOLODILNIK.RU

Domestic store specializing only in the sale of kitchen goods. Buyers note the full value for money. The retailer is trying every year to improve the conditions, the quality of work.

Characteristic:

Nothing is said about installation after delivery, even as an additional service. You will have to find out directly when placing an order.

Delivery: yes (from 300 rubles).

Possibility of unpacking: yes (important: only in the presence of a freight forwarder).

Contact center number: 8(800) 200-01-04

Exchange and return period: 14 days.

The average price for household appliances: 5000 rubles.

• a promotional code is issued upon registration on the service;
• quick return of goods;
• polite manager;
• affordable cost;
• granting loans;
• discount cards;
• deliver the same day without time delays;
• frequent discounts;
• convenient location of pickup points;
• scrupulous attention to buyers.

• too long time interval for delivery (you have to sit at home all day waiting for the courier);
• movers are in a hurry, so there is no way to fully inspect the purchase.

The Kholodilnik.ru project is aimed mainly at retail, however, legal entities can purchase the desired products in bulk. Loans are also issued to regular customers, if necessary.

TECHPORT

All products offered by Techoport are certified and have all the necessary documents. The hypermarket cooperates with proven services that always deliver everything on time.

Characteristic:

The retailer offers the services of its partner as a service for the installation of equipment. You will have to pay extra for the departure and installation.

Delivery: yes (from 300 rubles).

Possibility of unpacking: yes (transfer of goods should be carried out only after inspection in the presence of the forwarder).

Contact center number: 8 (495) 228-66-69

Exchange and return period: not mentioned.It is worth relying on the legislation of the Russian Federation.

The average price for household appliances: 4000 rubles.

• deliver without delay;
• insurance service;
• low cost;
• clear work of the staff;
• notify that the person forgot to pick up the order;
• quality of goods, services;
• bonuses that can be used to pay for purchases;
• respectful attitude towards customers;
• warn in advance if something changes in the delivery time.

• few shares;
• Need more pickup points.

A flexible payment system, a huge assortment: that's what catches buyers. Employees are ready to help with the choice at any time.

Corporation "Center"

The store facilitates purchases for customers: quick consultation without unnecessary water, delivery without delay, installment arrangements without contacting the bank (experts at any point of the Corporation Center will help you choose favorable, convenient conditions for the client).

Characteristic:

Installation of equipment is provided, however, it is calculated taking into account all the characteristics of the selected model.

Delivery: yes (calculated individually for each order).

Possibility of unpacking: not said.

Contact center number: 8-800-100-3000

Exchange and return period: 30 days.

The average price for household appliances: 4000 rubles.

• consultants will always help, prompt;
• installment without the participation of banking organizations;
• there is always the right product;
• order processing speed;
• employees' competence.

• large time intervals for delivery;
• rare promotions;
• bonus system;
• additional installation fee taking into account all the characteristics of the purchase (expensive).

The motto of the company is "Everything as for your own".Employees treat customers with care, advise only the best products based on the needs of consumers, talk about all the pros and cons of the proposed purchase.

OLDI

OLDI is famous for its modern, comfortable stores, and also cooperates with many large pickup points throughout the country, so customers can easily pick up their purchase without any problems. In addition, the courier service always delivers everything to the client's door and does not leave purchases at the entrance.

Characteristic:

Technical service is not provided in the company's services.

Delivery: yes (price depends on the order).

Possibility of unpacking: yes.

Contact center number: 8 - 495 - 22 - 11 - 111

Exchange and return period: 14 days.

The average price for household appliances: 7000 rubles.

• order processing speed;
• delivery quality;
• the goods always correspond to the description;
• polite staff;
• convenience of pickup;
• original technique;
• after a purchase on the site, employees quickly call back to confirm the order;
• efficiency;
• lightning fast bug fixes.

• order history is not displayed in your account;
• may send an incomplete package of the order;
• The item you need is not always in stock.

The company has its own warranty departments, which can be contacted in a warranty case. It is also very convenient that loans can be issued even on the store's website: no need to go anywhere, waste time.

Goods.ru

The service is constantly improving. Here you can find more than a thousand items of household appliances offered by the largest stores.

Characteristic:

Technical service is not provided.

Delivery: yes (price not specified).

Possibility of unpacking: yes.

Contact center number: 8 (800) 550-80-08

Exchange and return period: 7 days.

The average price for household appliances: 6000 rubles.

• an abundance of profitable promotions;
• welcome points (500);
• low prices;
• cashback;
• payment upon receipt is possible;
• number of goods;
• support during the movement of the order;
• free courier delivery;
• many promo codes.

• vague delivery times;
• not always the declared equipment is on the site;
• support responds for a long time;
• do not inform by SMS;
• bonuses burn out quickly (thus forcing them to make constant purchases).

The marketplace has collected only the best online stores that have passed quality control. Moreover, Goods expands their number every year so that the buyer has even more choice. In addition, regular promotions are held on the platform, so making purchases here is not only convenient, but also profitable.

Conclusion

The rating contains only the best and most popular retailers that have long won the hearts of thousands of customers. Each store tries to simplify the shopping process as much as possible, improve its service so that customers are satisfied and come back again.

In the era of the 21st century, people are used to doing everything using the Internet, because it is simple and saves a lot of time. Indeed, it is. But still, you should be careful on the network and do not rush to order the product you like right away. Be vigilant!